Quality is one of our most important keywords. Guidelines for how quality issues are handled are established in certifications and carefully drafted policies.
Since 2005, Thermod has been certified according to ISO 9001.
Targets and policies
Thermod will be a highly quality-conscious company in compliance with EU regulation in all significant respects.
Our quality policy defines our quality targets:
- Satisfied and returning customers
- High level of service and good flexibility
- Short delivery times and delivery on time
- Delivery of flawless, high-quality products
- Right technical expertise
- Motivated and knowledgeable personnel
To achieve these targets, we must:
- Have an effective organization with a clear allocation of responsibilities and authorities
- Have a good relationship with our customers, listen to our customer’s requests, and have products that meet our customer’s demands
- Ensure that our employees have the right training and skills for their job duties
- Create a working environment that promotes continuous improvements
Certificate ISO 9001